 Services
The Parent Opportunity Program (POP) of El Paso offers free services
that include:
Individualized case management and community resource
referrals
POP case managers work one-on-one with participants to evaluate their
individual needs and help them set personal goals, connect with our partners,
and find community resources for self-sufficiency.
Employment and training assistance
Goodwill Industries assists participants with training, education, and
job placement. Participants may receive referrals to other employment
and training programs including Workforce Investment Act (WIA) and Welfare
to Work. Low-income parents may also be able to access a variety of supportive
services including transportation assistance while they are actively seeking
employment.
Peer support for non-custodial fathers
The Center on Fathering provides peer support groups for non-custodial
fathers and offers one-on-one personal support.
Fathering, co-parenting, and conflict resolution
classes
The Center on Fathering offers parents a variety of classes that emphasize
the importance of both parents being involved in raising children.
Assistance to establish or improve visitation/parenting
time
POP works to improve co-parenting relationships and parenting time arrangements
by working with both parents and encouraging communication. Supervised
phone calls and visitation are also provided.
Mediation services
Informal and ongoing mediation services are provided by POP case managers
and the Center on Fathering. Professional mediation services are offered
at the Office of Dispute Resolution. POP assists low-income parents with
mediation costs.
Enhanced child support services
All participants can sit down with their child support case manager at
any time to discuss questions or concerns. Case managers provide case-specific
information and guidance, as well as general information regarding child
support and paternity establishment.
Mental health/substance abuse referrals
POP refers participants to community agencies for assistance with any
substance abuse or mental health services. Most of these providers work
on an income-based fee scale.
Legal referrals and guidance
While POP does not offer legal advice, we do offer resources and referrals
to guide participants through the process of filing court actions independently
(pro se).
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